ngt88 Privacy Policy — Your Data, Your Rights

01 Introduction

This Privacy Policy describes how ngt88 ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the ngt88 platform at ngt88.app. This policy applies to all registered members and visitors to the ngt88 platform.

ngt88 is committed to protecting your privacy and handling your personal data with transparency and care. We understand that trust is everything — especially when it comes to a platform that handles your financial transactions and personal information. That is why we have built our privacy practices around the principle of giving you as much control and visibility as possible.

This Privacy Policy should be read alongside the ngt88 Terms and Conditions and Responsible Gaming Policy. By using the ngt88 platform, you confirm that you have read and understood this policy.

02 Data We Collect

ngt88 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment processors. Here is a breakdown of what we collect and why:

ngt88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Use Your Data

ngt88 uses your personal data for the following purposes:

• Account management: Creating and maintaining your ngt88 account, verifying your identity, and managing your preferences.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer securely and accurately.
• Security and fraud prevention: Detecting and preventing unauthorised access, duplicate accounts, money laundering, and other prohibited activities.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Platform improvement: Analysing usage patterns to improve game performance, fix bugs, and enhance the overall ngt88 experience.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying protective measures where appropriate.
• Customer support: Responding to your queries, resolving disputes, and providing assistance through the ngt88 support team.
• Marketing communications: Sending you promotional offers and updates — only if you have opted in to receive them.

ngt88 does not use your personal data for automated decision-making that produces significant legal effects without human review. If any automated process flags your account for review, a member of the ngt88 team will assess the situation before any action is taken.

04 Legal Basis for Processing

ngt88 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our agreement with you — such as operating your account and processing payments.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations and KYC requirements.
• Legitimate interests: Processing necessary for ngt88's legitimate business interests, such as fraud prevention and platform security, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You can withdraw consent at any time.

05 Data Sharing

ngt88 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and banking partners solely to process your transactions. These partners are bound by strict data protection agreements.
• Identity verification providers: When KYC verification is required, your identity documents may be processed by a certified third-party verification service operating under confidentiality obligations.
• Legal authorities: ngt88 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or a valid legal order.
• Fraud prevention services: We may share technical data such as IP addresses with fraud detection services to protect the platform and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties who receive your data from ngt88 are required to handle it in accordance with applicable data protection standards. ngt88 does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

ngt88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small text file stored on your device when you visit ngt88.

The types of cookies ngt88 uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your ngt88 experience.
• Analytics cookies: Help ngt88 understand how players use the platform — which pages are visited most, where errors occur, and how navigation flows. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login attempts and duplicate account creation.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ngt88 platform. ngt88 does not use third-party advertising cookies or tracking pixels for ad targeting.

07 Data Retention

ngt88 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for up to five years after account closure, as required for legal and regulatory compliance.
• Transaction records: Retained for a minimum of five years in accordance with anti-money laundering regulations.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically five years from the date of verification.
• Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.
• Support communications: Retained for up to three years to assist with dispute resolution and quality assurance.

When data is no longer required, ngt88 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your account, ngt88 will process the request within 30 days, subject to any legal retention obligations.

08 Your Rights

As an ngt88 user, you have the following rights over your personal data. To exercise any of these rights, contact the ngt88 support team at [email protected].

ngt88 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

09 Security Measures

ngt88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• 256-bit SSL/TLS encryption on all data transmitted between your device and ngt88 servers.
• Tokenisation of payment method references — raw account numbers are never stored.
• Access controls — only authorised ngt88 personnel with a legitimate need can access personal data, and all access is logged.
• Two-factor authentication available for all player accounts and mandatory for internal staff systems.
• Regular security audits and penetration testing conducted by independent security professionals.
• Incident response procedures — in the event of a data breach, ngt88 will notify affected users and relevant authorities within the timeframes required by applicable law.

While ngt88 takes every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your ngt88 account and enable two-factor authentication.

10 Minors

The ngt88 platform is strictly for users aged 18 and over. ngt88 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on ngt88, please contact us immediately at [email protected] and we will take prompt action to close the account and delete all associated data.

ngt88 uses age verification checks during registration and may request additional proof of age at any time. Any account found to belong to a minor will be closed immediately and any balance will be returned to the payment source.

11 Changes to This Policy

ngt88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page, with the effective date shown at the top. We encourage you to review this page periodically. Continued use of the ngt88 platform after the effective date of any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ngt88 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

You can reach ngt88 via live chat directly on the platform, or by email at [email protected]. When submitting a data rights request, please include your registered username and a clear description of your request so we can handle it as efficiently as possible.

ngt88 takes all privacy concerns seriously and commits to responding to every query within the timeframes stated in this policy. Your trust matters to us, and we will always do our best to address your concerns promptly and transparently.